Nasminer || FAQs

Help Center

  • Account

  • Deposit

  • Withdrawals

  • Q&a 1

    How do I create an investment account?

    You can open an account by completing our online registration form.

  • Q&a 2

    Can I have multiple investment accounts?

    No, each client is allowed only one personal account. However, you may open a separate corporate or joint account if needed.

  • Q&a 3

    How can I update my personal details?

    You can update your personal information from your account dashboard under “Profile Settings” or by contacting our support team.

  • Q&a 4

    Is my personal and financial information secure?

    Yes, we use advanced encryption and security protocols to protect your data and ensure your information remains confidential at all times.

  • Q&a 1

    What payment methods do you accept for deposits?

    We accept deposits via cryptocurrency.

  • Q&a 2

    Is there a minimum deposit amount?

    Yes, the minimum initial deposit is typically $100.

  • Q&a 3

    How long does it take for my deposit to reflect in my account?

    Deposits via cryptocurrency are usually instant.

  • Q&a 4

    Are there any fees for making a deposit?

    We do not charge deposit fees, but your payment provider may apply standard transaction charges.

  • Q&a 1

    How do I withdraw funds from my investment account?

    Log in to your account, go to the “Withdraw” section, select your preferred withdrawal method, and enter the amount you wish to withdraw.

  • Q&a 2

    What is the minimum withdrawal amount?

    The minimum withdrawal amount is $50, depending on your withdrawal method and account type.

  • Q&a 3

    How long do withdrawals take to process?

    Withdrawals are typically processed within 30 minutes to 1 hour. The exact timeframe depends on your payment provider and verification status.

  • Q&a 4

    Are there any withdrawal fees?

    We do not charge internal withdrawal fees, but payment processors may deduct transaction costs.

  • Q&a 5

    Can I withdraw funds to a different account than the one I used for deposit?

    For security reasons, withdrawals can only be processed to the same account or payment method used for your initial deposit.

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